Refund policy
Hulma Clothing – Returns, Exchanges & Refund Policy
At Hulma Clothing, customer satisfaction is our top priority. Please review our policy below for returns, exchanges, and refunds.
Exchange Policy
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We accept exchanges within 10 days of delivery.
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Items can also be exchanged in-store.
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Exchange is subject to stock availability.
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Products must be unused and returned with original tags and packaging.
Return Policy
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Return requests must be made within 48 hours of delivery.
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We do not offer cash refunds — only store credit is provided.
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Sale or discounted items are not eligible for return or exchange.
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To initiate a return, please fill out our Return Form.
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Once your request is approved, our team will guide you with return instructions.
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Unapproved returns will not be accepted.
Refund Policy
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No refunds are issued unless in exceptional cases where the fault is from our end (e.g., wrong or damaged item sent).
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If approved, the refund will be processed within 14 business days to the original payment method or as store credit.
Damages & Issues
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If you receive a damaged, defective, or incorrect item, please contact our customer service within 48 hours of delivery for assistance.
Note:
Hulma Clothing reserves the right to decline return or exchange requests if the policy is misused or if returned items are not in original condition (e.g., missing tags, worn, or used).